Your Privacy Matters to Us.
At Rootswear, we take your privacy seriously. This policy explains what personal information we collect, how
we use it, and how we protect it. By shopping with us, you agree to the practices described in this policy.
Last Updated: June 2026
Information We Collect
Personal Information: Your name, email address, phone number, and delivery address — collected when you
place an order.
Payment Information: Payment is processed through a secure third-party payment gateway. We do not store
your card details on our servers.
Order Information: Details of the products you purchased, order value, and transaction history.
Device & Usage Data: Browser type, IP address, pages visited, and time spent on our website — used to
improve your experience.
Communications: Any messages you send us via email or our contact form.
How We Use Your Information
• To process and fulfill your orders accurately
• To send you order confirmations, shipping updates, and tracking information
• To respond to your customer service inquiries
• To improve our website, product range, and customer experience
• To send promotional emails (only if you have opted in — you can unsubscribe anytime)
• To comply with legal obligations
How We Protect Your Information
We use industry-standard SSL encryption on all pages of our website. Your payment details are processed
through a certified payment gateway. We do not store sensitive financial information on our servers. Access to
your personal data is restricted to authorised team members only.
Sharing of Information
We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may
share your information only with:
• Our printing and fulfillment partner — to process and ship your order
• Our courier/logistics partner — to deliver your order
• Our payment gateway provider — to process your payment securely
• Legal authorities — only when required by law
Your Rights
• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Opt out of marketing emails at any time by clicking 'Unsubscribe'
For any privacy-related queries, contact us at rootswear.shop@gmail.com.
